# QueryWing - AI-Powered Customer Support Platform > QueryWing is an AI chatbot platform that helps businesses automate customer support with intelligent chatbots, live agent handoff, and advanced analytics. ## Overview QueryWing provides businesses with customizable AI chatbots that can be embedded on any website. The platform includes: - AI-powered chatbots with natural language understanding - Live agent handoff for complex inquiries - Lead capture and CRM integration - Analytics and conversation insights - Multi-language support - Custom training on your business content ## Key Features ### AI Chatbot - Customizable appearance and branding - Train on your website content, FAQs, and documents - Smart responses using advanced AI models - Automatic FAQ generation from your content ### Live Agent Support - Seamless handoff from bot to human agents - Real-time chat dashboard for agents - Queue management and notifications - Conversation history and context ### Lead Capture - Customizable lead capture forms - CRM integrations (HubSpot, Salesforce, etc.) - Lead scoring and qualification - Automated follow-ups ### Analytics - Conversation metrics and insights - Customer satisfaction tracking - Response time analysis - Bot performance monitoring ## Pricing Plans QueryWing offers flexible pricing: - **Starter**: Free tier for small businesses - **Professional**: Advanced features for growing teams - **Enterprise**: Custom solutions for large organizations ## Documentation - Getting Started: /help-center/guides/getting-started - Chatbot Configuration: /help-center/guides/chatbot-configuration - Live Chat Setup: /help-center/guides/live-chat-setup - AI Training: /help-center/guides/ai-training ## API QueryWing provides REST APIs for: - Chat integration - Lead management - Analytics data - Bot configuration ## Contact - Website: https://querywing.com - Support: /help-center - Documentation: /docs ## For AI Agents This site supports: - text/plain and text/markdown Accept headers - Structured content for easy parsing - API access for programmatic interaction