Question 1

How do I get started with QueryWing?

Accepted Answer

Getting started with QueryWing is easy. Simply sign up for an account, create your first bot, and start training it with your knowledge base. Our step-by-step guide will walk you through the entire process.

Question 2

What types of files can I upload to train my chatbot?

Accepted Answer

QueryWing supports multiple file formats including PDF, Word documents, Excel spreadsheets, and plain text files. You can upload up to 10MB per file and train your bot with unlimited documents.

Question 3

How do I integrate QueryWing with my website?

Accepted Answer

Integration is simple with our embeddable widget. Just copy the provided code snippet and paste it into your website's HTML. The widget will automatically appear and start engaging with your visitors.

Question 4

Can I customize the chatbot's appearance?

Accepted Answer

Yes, QueryWing offers extensive customization options. You can customize colors, fonts, positioning, and even the chatbot's personality to match your brand perfectly.

Question 5

How does the live chat feature work?

Accepted Answer

When the chatbot can't answer a question, it can seamlessly transfer the conversation to a live agent. Your team can manage multiple conversations from our live chat dashboard.

Question 6

What analytics and insights does QueryWing provide?

Accepted Answer

QueryWing provides comprehensive analytics including conversation metrics, lead scoring, customer satisfaction tracking, and predictive analytics to help you understand your customers better.

Question 7

Is QueryWing secure and compliant?

Accepted Answer

Yes, QueryWing is built with security in mind. We use enterprise-grade encryption, comply with GDPR and other privacy regulations, and ensure all data is securely stored and processed.

Question 8

How much does QueryWing cost?

Accepted Answer

QueryWing offers flexible pricing plans starting from $49/month for the Starter plan. We also offer a free trial so you can test the platform before committing. Enterprise plans are available for larger organizations.

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