Document Training - Train Your AI Chatbot on Your Files

QueryWing's document training lets you train your AI chatbot on PDFs, Word documents, Excel spreadsheets, and text files. Upload files from the Content dashboard or Bot training panel. Files are validated, stored, and processed for semantic search, powering accurate and context-aware knowledge retrieval.

Use document training for policy and handbook Q&A for HR and operations, product manuals and how-to guides for customer support, and RFPs and sales decks for pre-sales enablement. Supports PDF, DOCX, XLSX, and TXT formats.

Key Benefits

Build an instant knowledge base from your existing documents. Get accurate, context-aware answers powered by semantic search and chunk retrieval. Track document coverage, answer confidence, fallback frequency, and content freshness.

QueryWing • Feature

Document Training

Train your bot on PDFs, Word, Excel, and text files. Extracted content powers knowledge retrieval.

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Easy to set up

Document Training

Train your bot on PDFs, Word, Excel, and text files. Extracted content powers knowledge retrieval.

How it works

  1. Upload files from Content or Bot → Train
  2. Files are validated and stored
  3. Content is processed and indexed for retrieval

Benefits

  • Instant knowledge base from your documents
  • Accurate, context-aware answers
  • Supports PDF, DOCX, XLSX, TXT

Deep dive

Common use cases

  • Policy/handbook Q&A for HR and operations
  • Product manuals and how-to guides for support
  • RFPs and sales decks for pre-sales enablement

Key metrics tracked

  • Document coverage and chunk retrieval hit-rate
  • Answer confidence and fallback frequency
  • Freshness (last update date)

Setup tips

  • Prefer clean PDFs or DOCX; avoid scans when possible
  • Split very large docs into logical sections
  • Re-upload after significant updates to content

Step-by-step guide

1) Upload

Dashboard → Content or Bot → Train → Document Upload.

2) Process

We validate, store, and prepare content for semantic search.

3) Use

Chat API uses relevant chunks automatically in responses.

UI mockup
preview.querywing.com/docs
Uploaded documents
Pricing.pdf (320KB)Processed
Handbook.docx (1.2MB)Processed
FAQ.txt (18KB)Queued
Integrations.xlsx (220KB)Queued
Upload document
Supports PDF, DOCX, XLSX, TXT • Max 10MB each
Chunk preview
Embedding ready