QueryWing vs Tidio
Tidio looks cheap at $24/month, but the real cost is $81/month when you add Lyro AI (+$32.50) and Flows (+$24.17).
QueryWing's FREE Starter plan includes what Tidio charges $81/month for. No add-on fees. Scale to $99/month Growth for 1,000 conversations/month.
At a Glance
QueryWing
Start FREE, scale up when needed.
Starting at
FREE
Starter plan with all core features
Tidio
Base price hides real costs
Base price
$24/month
Without AI or automations
Real cost: $81/month
$24.17 + $32.50 + $24.17
The real comparison: QueryWing's FREE Starter plan includes AI and automations--core features Tidio charges $81/month for. Upgrade to Growth at $99/month for 1,000 conversations and 3 agents, or Scale at $299/month for white-label branding and 10 agents.
Feature Comparison
| Feature | QueryWing | Tidio |
|---|---|---|
| AI & Chatbot | ||
| AI Chatbot | Included | +$32.50/mo (Lyro) |
| AI Conversations/Month | All messages | 50 (custom on Plus) |
| Live Chat | ||
| Ticket System | ||
| Conversation Memory | ||
| Automation & Workflows | ||
| Workflows/Automation | Included | +$24.17/mo (Flows) |
| Custom Rules & Triggers | ||
| Multi-Step Sequences | ||
| Messaging Channels | ||
| Website Widget | ||
| Facebook Messenger | ||
| Instagram Direct Messages | ||
| Email Integration | ||
| WhatsApp Business | ||
| Pricing & Team | ||
| Starter Plan Price | FREE | $24/mo |
| Real Cost (with AI + Automations) | FREE or $99/mo (Growth) | $81/mo |
| Messages/Conversations at Entry | 20 conversations (Starter) | 100 conversations |
| Agent Limit | 1 (Starter), 3 (Growth), 10 (Scale) | 10 max (Starter) |
| Live Agents | 1-10 by plan ($40/extra) | Limited by plan |
| White-Label / Branding Removal | Scale plan ($299/mo) | +$16.67/mo or Plus plan |
The Real Cost Comparison
QueryWing Starter (FREE)
No credit card required. 1 bot, 20 conversations/mo, 1 live agent -- everything Tidio charges $81/mo for.
Tidio Starter (Real Cost)
far more expensive than QueryWing when you add all necessary features.
QueryWing Starter Annual
FREE
Tidio Annual (Real Cost)
$1,170
vs $0 on QueryWing Free
Save $1,170/year by starting with QueryWing FREE (or $99/month Growth)
Free Starter includes AI and automations -- core features Tidio charges $81/month for. Scale to Growth ($99/mo) for 1,000 conversations and 3 agents.
Why Switch from Tidio?
AI Without the $32.50 Add-On
Tidio's Lyro AI is a separate $32.50/month add-on that costs more than the base plan itself just to get AI functionality. QueryWing includes AI chatbot in all plans. No add-on needed.
You're not paying for "live chat software that has AI." You're paying for AI-first software that also has live chat.
Automations Included, Not $24.17 Extra
Tidio charges $24.17/month for Flows (their automation feature). QueryWing includes unlimited workflows, triggers, and automations on all plans. No separate subscription required.
Build complex automation sequences without hitting a paywall.
Predictable Billing
Tidio's pricing structure has 3 separate quotas: conversations, agents, and add-ons. You need to track each one. QueryWing has one simple number: conversations per month.
No surprises. No overages from unexpected agent usage or conversation spikes. Pay for conversations, get everything else.
Flexible Agent Add-Ons
Tidio limits agents to 10 on their starter plan. QueryWing starts with 1 agent on Starter and scales to 10 on Scale, with additional agents available at $40/agent/month on any plan.
Grow your support team without forced tier upgrades. Add agents a la carte at a predictable cost.
Frequently Asked Questions
How do I migrate from Tidio to QueryWing?
Export your conversation history and contact lists from Tidio, then import them into QueryWing. Our team provides migration support at no cost. Most migrations complete within a few hours.
Does QueryWing work with Facebook and Instagram like Tidio?
Yes. QueryWing supports Facebook Messenger, Instagram DMs, WhatsApp, email, and website chat--all from one unified dashboard. No separate integrations required.
What if I only need live chat without AI?
QueryWing is AI-first, so all plans include AI chatbot. However, you can disable AI and use live chat only, and still enjoy the unified inbox, automations, and multi-channel support.
How many live agents does each QueryWing plan include?
Starter includes 1 live agent, Growth includes 3, and Scale includes 10. Need more? Add extra agents at $40/agent/month -- no forced plan upgrade required.
Can I customize the chat widget and remove QueryWing branding?
All plans include basic widget customization (colors, positioning, welcome messages). Full white-label branding removal is available on the Scale plan ($299/mo). Additional agents can be added to any plan at $40/agent/month.
Stop Paying for Hidden Tidio Add-Ons
Start with QueryWing FREE -- AI and automations included at no cost. No add-on fees. Scale to Growth ($99/mo) or Scale ($299/mo) as you grow.