Session Insights - Heatmaps, Session Replay & Friction Detection

QueryWing Session Insights shows you exactly how visitors use your website. Drop one lightweight tag on your site and QueryWing records privacy-safe session replays, builds click heatmaps overlaid on a real snapshot of each page, and detects friction signals like rage clicks, dead clicks, and fast exits.

An AI layer summarizes each session and clusters the most common pain points, so instead of watching hours of recordings you get a short list of what is going wrong and what to fix. When a visitor is clearly struggling, your QueryWing chatbot can step in live with a helpful nudge — turning friction into a conversation and a captured lead.

Privacy by default

All text inputs are masked by default, Do-Not-Track is respected, an optional consent gate is supported, and sessions are sampled. You see behavior and layout, never your visitors' typed secrets. Session Insights is in beta and available on all plans while we test.

QueryWing • Feature

Session Insights

See exactly how visitors use your site — replays, heatmaps, and friction — with AI that tells you why they drop off.

Beautiful UI
Real-time & secure
Easy to set up
BetaFree for all plans during beta

Finally see what visitors actually do

Drop one lightweight tag on your site and QueryWing records privacy-safe session replays, builds click heatmaps on a real snapshot of each page, and flags friction like rage clicks and fast exits. An AI layer summarizes every session and the top pain points — and your chatbot can step in live the moment a visitor struggles.

How it works

  1. Copy the Heatmap & Replay tag from any bot card
  2. Paste it before </body> on the pages you want to track
  3. Watch replays, heatmaps, and AI pain-point summaries in your dashboard

What you get

  • Session replays of real visits (text masked)
  • Click heatmaps over a snapshot of your real page
  • Rage-click, dead-click, and drop-off detection
  • AI summaries and a live chatbot nudge on friction

Deep dive

Common use cases

  • Find where visitors rage-click or get stuck before they leave
  • See which parts of a landing page actually get clicks
  • Turn friction into a conversation — the bot steps in live

Key metrics tracked

  • Sessions, friction rate, and visitors who became leads
  • Avg time on page and scroll depth
  • AI-detected pain points ranked by severity

Setup tips

  • Install on high-intent pages first — pricing, demo, checkout
  • Review the AI pain-point list instead of watching every replay
  • Pair with the chatbot so struggling visitors get help instantly

Private by design

Inputs masked by default

Every text input is masked before anything is recorded — you see behavior and layout, never typed secrets.

Respects Do-Not-Track & consent

Honors Do-Not-Track, supports an optional consent gate, and samples sessions so it stays light on your site.

Heatmap screenshots are masked too

The page snapshot behind each heatmap blanks out input values, so it's safe to share internally.

Session Insights is in beta and currently available on all plans while we test.

Session Insights
preview.querywing.com/chat
Hi! Can you help me with pricing?
Absolutely. What team size are you targeting?
Around 12 agents.
The Growth plan should fit perfectly.
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