QueryWing Enterprise-Grade Security and Compliance

QueryWing provides enterprise-grade security for AI chatbot platforms. Your data security is our highest priority, built for businesses and regulated industries that demand the strongest protection.

Compliance Certifications and Industry Standards

QueryWing meets the security and compliance standards of the most regulated industries.

SOC 2 Type II

Security, availability, and confidentiality audited. SOC 2 Type II audit report available upon request.

GDPR Compliance

Full European data protection compliance ensuring user privacy and data rights across the EU.

CCPA Compliance

California consumer privacy rights compliance for US-based data protection requirements.

ISO 27001 Certified

Information security management system certified to the international ISO 27001 standard.

Infrastructure Security

Built on enterprise-grade infrastructure with military-level encryption to protect your chatbot data.

Hosting and Network Security

AWS enterprise infrastructure with multi-region redundancy. Content delivery network (CDN) for DDoS protection. TLS 1.3 encryption for all data in transit. Auto-scaling across multiple availability zones.

Data Encryption

AES-256 encryption at rest. Automatic key rotation. Hardware security modules (HSM). End-to-end encryption options for sensitive chatbot conversations.

Access Control

Role-based access control (RBAC). Two-factor authentication (2FA). IP whitelisting available. Comprehensive audit logs for all actions.

Data Handling and Protection

Comprehensive data protection policies and procedures for AI chatbot platforms.

Data Retention Policies

Configurable retention policies. Automatic deletion after retention period. Data export options on demand. Full compliance with regional data laws.

Backup and Disaster Recovery

Automated daily backups with 30-day backup retention. Geographic redundancy ensures data availability. Recovery time objective under 1 hour.

Incident Response

24/7 security monitoring with an incident response team on-call. 1-hour notification SLA. Root cause analysis published for full transparency.

Contact QueryWing Security Team

Questions about security? Our security team is ready to discuss your requirements. Contact us to learn how QueryWing protects your chatbot data and customer conversations.

QueryWing
Security & Compliance

Enterprise-Grade Security

Your data security is our highest priority. Built for businesses and regulated industries.

Compliance Certifications

QueryWing meets the security and compliance standards of the most regulated industries.

SOC 2 Type II

Security, availability, and confidentiality audited

GDPR

Full European data protection compliance

CCPA

California consumer privacy rights

ISO 27001

Information security management system certified

Infrastructure Security

Built on enterprise-grade infrastructure with military-level encryption.

Hosting & Network

  • AWS enterprise infrastructure with multi-region redundancy
  • Content delivery network (CDN) for DDoS protection
  • TLS 1.3 encryption for all data in transit
  • Auto-scaling across multiple availability zones

Data Encryption

  • AES-256 encryption at rest
  • Automatic key rotation
  • Hardware security modules (HSM)
  • End-to-end encryption options

Access Control

  • Role-based access control (RBAC)
  • Two-factor authentication (2FA)
  • IP whitelisting available
  • Audit logs for all actions

Data Handling & Protection

Comprehensive data protection policies and procedures.

Data Retention

  • Configurable retention policies
  • Automatic deletion after retention period
  • Data export options on demand
  • Compliance with regional data laws

Backup & Recovery

  • Automated daily backups
  • 30-day backup retention
  • Geographic redundancy
  • Recovery time objective: < 1 hour

Incident Response

  • 24/7 security monitoring
  • Incident response team on-call
  • 1-hour notification SLA
  • Root cause analysis published

Questions about security?

Our security team is ready to discuss your requirements.

SOC 2 Type II audit report available upon request